Leader F&B

As Leader F&B Success, Saqib applies his extensive retail and customer experience to create compelling brand journeys and elevate customer interactions across all touchpoints.

His previous role as Leader Customer Success, ensured he was responsible for enhancing customer experience, refining service excellence and optimising product engagement, with particular emphasis on store design, visual merchandising and overall customer satisfaction.

Having rejoined the company in 2022, Saqib has prioritised a customer-first approach in shaping Khaadi’s F&B offerings. With over two decades of industry experience at prominent global retailers such as H&M, Bed Bath & Beyond, and Walmart in the US, he brings a wealth of knowledge to the table.

Saqib’s academic background includes a Bachelor’s degree in Marketing from George Mason University. His passion for food and dedication to elevating the F&B experience has solidified his reputation as a respected leader and innovator in the hospitality industry.